NOT ALL TRAINING IS CREATED EQUAL!

There are a wide variety of training programs available on the market today, some of them are truly wonderful. So how do you choose which one is suitable for your company? In-house or Public? Expensive or inexpensive? A "customized" program or a "packaged" program?

As you have no doubt discovered, not all training programs are suitable for all companies. The training program you choose may address some of the targeted areas, but not all. The training may be applicable to some employees and not others, or, it may be a generic program that tells "what" the skill/behavior looks like but doesn't address the "how". That's why at Susan Armstrong, Training & Development we specialize in addressing the "HOW".

At SATD we believe your company, each department within your company, and each individual within your company, are unique and therefore, deserve to be treated that way. For this reason, we offer completely customized training. Designed, developed, and facilitated specifically to meet your training needs and the training needs of the company.

Our team of dedicated professionals will:

• Conduct a training needs analysis to identify performance gaps;
• Design a curriculum specific to the individual learners;
• Develop course materials and exercises using "real world" examples;
• Facilitate a program that demonstrates the "How" so that participants leave with behaviors, solutions, and ideas that can be used immediately.

All of our programs are designed, developed, and facilitated by experts in their field. Our programs:

• Are designed and developed in accordance with Adult Learning Principles ensuring that each participants learning requirements are met;
• Use experiential and accelerated learning techniques enabling participants to understand and apply new concepts and techniques immediately;
• Are facilitated by Professional Facilitators with a wealth of experience from many different industries.

At Susan Armstrong, Training & Development, each step of the process is specific to you and your company. This results in an increased ability to close the performance gap and achieve the desired outcome.

"I feel more positive in my attitude and think this will impact my work in all areas."
From Communication and Team Training - Manpower

"Susan Armstrong did a wonderful job! I'm sure she has changed a lot of people’s perceptions about working!"
From Account Manager Training – Nova Scotia Power

"An excellent course, makes me feel more confident in my abilities. Thanks Sue!"
From Customer Service Training – AIC Group of Funds Inc.